Company Name: KINAMANIA
Registered Address: Rue Gray Street 19,1040 Brussels, Belgium
VAT Number: BE1006 395 883
Email: craftyourday@kinamania.be
Phone: +32 471 96 16 89
1. General
These Terms and Conditions ("Terms") govern your use of our website https://kinamania.be/ and the purchase of products ("Products") from our online store. By accessing or using our website, you agree to be bound by these Terms.
2. Products and Orders
2.1 Product Information
We make every effort to display the colors, features, and details of our Products accurately. However, we do not guarantee that the descriptions are error-free.
2.2 Order Acceptance
All orders are subject to availability and confirmation of the order price. We reserve the right to cancel or refuse any order for any reason.
2.3 Pricing and Payment
All prices are in Euro (€) and include Belgian VAT (21%) unless otherwise specified. We accept payments via secure methods such as credit/debit card, Bancontact, PayPal, and others displayed at checkout.
3. Shipping and Delivery
3.1 Delivery Areas
We deliver throughout Belgium and selected EU countries. For international delivery, additional charges may apply.
3.2 Delivery Times
Estimated delivery time within Belgium is 1–3 working days. We aim to dispatch all orders within 24 hours on working days. Delays may occur during holidays or due to unforeseen circumstances.
3.3 Shipping Costs
Shipping costs are clearly indicated during the checkout process.
4. Right of Withdrawal (14-Day Return Policy)
4.1 Legal Right
In accordance with the EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days from the day you receive the goods.
4.2 Return Conditions
- Products must be unworn, unwashed, and returned in their original condition and packaging.
- Custom or personalized items are non-returnable unless defective.
4.3 Return Procedure
To initiate a return, please contact us via [insert email] with your order number and reason for return. You must return the goods within 14 days of informing us.
4.4 Refunds
Refunds will be processed using the same method of payment within 14 days of receipt of the returned items.
5. Warranty
All Products are covered by the legal warranty of conformity as per Articles 1649bis to 1649octies of the Belgian Civil Code. If a product is faulty or does not match the description, we will repair, replace, or refund it as required by law.
6. Liability
We are not liable for:
- Indirect or consequential damages.
- Losses due to incorrect use or handling of the Products.
- Delays or failures caused by events beyond our control (force majeure).
7. Personal Data and Privacy
We process personal data in accordance with the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy [link] for details on how your data is collected, used, and stored.
8. Intellectual Property
All content on the website, including images, logos, product names, and text, is our property or that of our licensors and is protected by copyright and intellectual property laws.
9. Governing Law and Disputes
These Terms are governed by Belgian law. In the event of a dispute, the courts of the judicial district where the consumer resides (or Brussels, for businesses) have jurisdiction, unless otherwise provided by mandatory consumer protection laws.
Consumers can also submit disputes via the European Online Dispute Resolution platform: https://ec.europa.eu/odr
10. Amendments
We reserve the right to modify these Terms at any time. Any changes will take effect upon publication on the website. Continued use of the website after changes implies acceptance.
Contact Us
For any questions regarding these Terms, please contact us at:
craftyourday@kinamania.be
+32 471 96 16 89